California Privacy Policy

INBOUND INSIGHT, LLC ("Company," "us," or "we") values your trust and is committed to the responsible management, use, and protection of personal information. This California Privacy Policy ("Policy") supplements and amends the information contained in our Privacy Policy and Terms of Use and applies solely to visitors, users, and others who reside in the State of California ("consumers" or "you"). We adopt this Policy, which describes our policies and practices regarding the collection, use, and disclosure of personal information, including personal information you submit or we obtain when you access the Company website or websites, apps, or other online media under our operation and control (collectively, the "Site"), to comply with the California Consumer Privacy Act of 2018 ("CCPA") and other California privacy laws. Any terms defined in the CCPA have the same meaning when used in this Policy. Nothing herein may be construed as creating any obligations for us beyond what is required by the law. Please read this Policy carefully.

Overview

This overview will provide a plain-spoken statement of INBOUND INSIGHT's approach to and obligations under CCPA. Unless we indicate otherwise, the terms used in this Policy have the meanings set forth in the CCPA.

INBOUND INSIGHT is not in the business of creating or maintaining permanent databases of consumer personal information. Instead, INBOUND INSIGHT, in connection with providing mailing list, telemarketing list, email list, and data hygiene and enhancement services to a client, collects consumer personal information directly from that client, or from a limited set of reputable third-party data sources, and uses that information to service the client. INBOUND INSIGHT does not retain, use, or disclose personal information collected to provide services to one client to provide services to other clients, or for its own commercial purposes, though it may use such information to build or improve the quality of its services and/or to detect data security incidents, or protect against fraudulent or illegal activity. With limited exceptions, INBOUND INSIGHT securely destroys all personal information collected at the conclusion of each client project. The categories of personal information INBOUND INSIGHT collects, and the purposes for which it uses that information, are described in detail below.

INBOUND INSIGHT is not a "business," as that term is defined in the CCPA. Instead, it is a "service provider" to certain of its clients. Because it is a service provider, INBOUND INSIGHT cannot act upon consumer requests to "know" or "delete" their personal information. In the event that we receive such requests, we will advise the requestor of this fact. INBOUND INSIGHT does not, on behalf of any business, sell the personal information of any consumer whom INBOUND INSIGHT knows has opted-out of the sale of their personal information by that business.

Information We Collect

We may collect personal information in a variety of categories to carry out our business, operate the Site, comply with the law, and other purposes described in the CCPA. Specifically, we have collected the following categories of personal information from consumers within the last twelve (12) months:

¹ These categories of data are collected in the Company's role as a Service Provider to its business clients.
² This category of data is collected by the Company's Human Resources department related to hiring and personnel decisions.

Purposes for Which We Use Personal Information

We may use the personal information we collect for one or more of the following business and/or commercial purposes:

• To fulfill or meet the reason you provided the information
• To provide you with support and to respond to your inquiries
• To provide you with information, products or services that you request from us
• To carry out our obligations and enforce our rights
• To improve our website and present its contents to you
• For testing, research, analysis and product development
• As necessary or appropriate to protect rights, property or safety
• To respond to law enforcement requests and comply with applicable law

How to Submit a Request / Exercise Your Rights

To exercise any of the rights above, please submit a request using one of the methods below. Please include:

• Your full name
• Email address and/or mailing address associated with our records
• A clear description of the right(s) you wish to exercise
• Any other information that will help us locate and verify your identity

You may use either an online form or an email to submit your request:

1. Online Form: click here to open the online privacy request form.
2. Email: send your email to [email protected] with the subject line "California Privacy Rights Request"

Last Update: August 12, 2026